x-api-key header containing the API key provided by your workspace admin. See API Authentication.
1. Live Operational Gauges
1.1 Real-Time Active Calls
Retrieve the current number of live telephone sessions currently active on the telephony bridge.- Endpoint:
GET /api/v1/external/dashboard-count/active-calls - Method:
GET - Response (
200 OK):
2. Workspace Call Statistics
2.1 Get Dashboard Counts
Fetch summary statistics (total calls placed, completed, answered, missed, failed) over a time window.- Endpoint:
POST /api/v1/external/dashboard-count/get-dashboard-count
3. Campaign Performance Dashboard
3.1 Get Campaign Dashboard Stats
Query metrics for specific outbound campaigns or aggregate across all campaigns.- Endpoint:
POST /api/v1/external/campaign/get-campaign-dashboard
4. Sales Team Performance (/api/v1/external/sarvani/*)
Track human sales representative performance, target achievements, and call trends:
cURL Example
Run Campaigns
Launch outbound campaigns generating these metrics.
Inspect Call Logs
Review individual conversation recordings and transcripts.
