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The Dashboard APIs provide programmatic access to operational health, live call concurrency, and campaign performance metrics. All endpoints require the x-api-key header containing the API key provided by your workspace admin. See API Authentication.

1. Live Operational Gauges

1.1 Real-Time Active Calls

Retrieve the current number of live telephone sessions currently active on the telephony bridge.
  • Endpoint: GET /api/v1/external/dashboard-count/active-calls
  • Method: GET
  • Response (200 OK):
Use this endpoint to monitor telephony utilization against your concurrent call limits.

2. Workspace Call Statistics

2.1 Get Dashboard Counts

Fetch summary statistics (total calls placed, completed, answered, missed, failed) over a time window.
  • Endpoint: POST /api/v1/external/dashboard-count/get-dashboard-count

3. Campaign Performance Dashboard

3.1 Get Campaign Dashboard Stats

Query metrics for specific outbound campaigns or aggregate across all campaigns.
  • Endpoint: POST /api/v1/external/campaign/get-campaign-dashboard

4. Sales Team Performance (/api/v1/external/sarvani/*)

Track human sales representative performance, target achievements, and call trends:

cURL Example

Run Campaigns

Launch outbound campaigns generating these metrics.

Inspect Call Logs

Review individual conversation recordings and transcripts.