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The Dashboard gives you a quick view of phone activity for the selected period. Use it to spot missed calls, compare incoming and outgoing work, and decide what needs attention next.
Valuez AI Dashboard with period filters call totals and SMS activity

Dashboard call and SMS activity

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Select the period first

Choose the period at the top before reading the totals:
  • Today — activity for the current day.
  • Week — the recent weekly view shown by the app.
  • Month — the current monthly view.
  • Custom — a start and end date you select.
The cards update for the chosen period. When comparing two results, use the same date filter for both.
Start each workday with Today. Use Week during a manager review and Custom when checking a specific campaign or follow-up period.

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Read the call summary

The call section combines the number of calls with total talk time. High activity does not always mean strong progress. Review stages, outcomes, remarks, and follow-ups together with call totals.

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Read SMS activity

Where SMS access is enabled, the Dashboard can show:
  • Total SMS — all recorded messages in the selected period.
  • Received — messages received by the phone.
  • Sent — messages sent from the phone.
  • Unread — received messages that have not been opened.
Open unread customer messages before starting a new call sequence. A customer may already have replied with a preferred callback time or an answer to your question.

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Check phone readiness

The Dashboard can also show status such as Network Signal, Battery Level, and Recharge Expiry when that information is available.
  • If signal is weak, move to a better coverage area before an important call.
  • If battery is low, charge the phone before starting a long call sequence.
  • If recharge information needs attention, confirm that the work SIM has an active plan.
  • If values are missing, open Device Info and recheck the app permissions.
These indicators help you check the phone. They do not replace your carrier’s official balance or plan information.

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A practical start-of-day routine

  1. Set the period to Today.
  2. Check network signal and battery.
  3. Review Missed Calls and return valid customer calls.
  4. Open unread messages and handle urgent replies.
  5. Review yesterday’s pending follow-ups if your workflow requires it.
  6. Open Dial and start with the highest-priority assigned contacts.
  7. Return to the Dashboard later to confirm that new activity has synchronized.

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If a total looks wrong

The mobile Dashboard shows activity for your phone and account. Managers review combined team information from Sales Team → Team Overview in the Valuez web dashboard.

Call assigned customers

Open your list, place calls, and record the next action.

Check device readiness

Review network, SIM, battery, permissions, and recording status.