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Complete the installation guide before signing in for the first time. Your company administrator creates your account and assigns your customers from the Valuez web dashboard.

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What you need

  • The email address registered by your administrator
  • Your password or account invitation
  • An active internet connection
  • The Valuez AI app installed on your Android phone
Valuez AI email and password sign-in screen

Valuez AI sign-in screen

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Sign in

  1. Open Valuez AI.
  2. Enter your registered email address.
  3. Enter your password.
  4. Tap Login.
  5. Wait for your workspace and assigned contacts to load.
If you did not receive account details, contact your company administrator. Do not create a second account with another email because it may not be connected to your assigned team.

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Check the four main tabs

After signing in, use the bottom navigation to move between:
  1. Home — daily information and shortcuts.
  2. Dial — assigned contacts, recent calls, and the dial pad.
  3. Call Logs — previous calls and customer actions.
  4. Dashboard — call, talk-time, and SMS activity.
Open each tab once to confirm the account has loaded correctly. If Dial is empty, your administrator may still need to assign contacts.

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Confirm phone access

Open the side menu and review Call Recording Settings.
Valuez AI side menu

App menu with Call Recording Settings and Device Info

Confirm that:
  • Valuez AI is the default phone app.
  • Recording is enabled if your company uses recorded calls.
  • Call-audio access shows active.
  • Accessibility and required Android permissions remain enabled.
If any item is inactive, return to Install the Android App and complete the related step.

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Place a test call

Before calling a customer, make one approved test call:
  1. Open Dial and enter the test number.
  2. Place a short call.
  3. End the call and open Call Logs.
  4. Confirm the number, time, and duration are visible.
  5. If recording is enabled, confirm that the audio is available and clear.
Summaries and transcripts may take a short time to appear after a recorded call. Their quality depends on audio clarity and the available recording.

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Sign-in and setup problems

Read your Dashboard

Understand calls, talk time, SMS totals, and date filters.

Call assigned customers

Work through the assigned list and record each next step.