The Integrations Screen
| Field | What It Shows |
|---|---|
| Integration Name | The label you gave this integration when creating it |
| Provider | The integration type - e.g. TTS-STT API Key |
| Created on | The date this integration was created |
| Three dots menu | Options to edit or delete the integration |
Adding a New Integration
Click + Add Integration at the top right. The Add New Integration popup appears with four integration types across three categories.
Upload a screenshot of the Add New Integration popup and save it as
/images/integrations-add-new.png.Integration Types
Website
API - Agent API
Select API integration
Click API in the left sidebar of the popup, then select Agent API and click Add Integration.
Select Agent
In the Create API Key dialog, use the Select Agent dropdown to choose which agent this key will connect to.
Name your integration
Enter a descriptive name in the Name Integration field - e.g.
CRM Integration or Mobile App Key. This label helps you identify it later.Set a credit limit
Enter a Credit Limit (Monthly) to cap how many credits this integration can consume per month. This prevents unexpected overuse.
Configure endpoint access
Under Endpoints, set access for each conversation mode independently:
- Text to Text - toggle Access to allow text-based conversations via API
- Speech to Speech - toggle Access to allow voice-based conversations via API Set either to No Access to restrict that mode for this key.
API - STT/TTS API
The STT/TTS API gives you direct access to Valuez AI’s speech-to-text and text-to-speech infrastructure - independent of any specific agent. Use this to build custom voice applications that use Valuez AI’s voice processing capabilities. Use this when: You are building a custom application that needs speech recognition or voice synthesis without going through a full agent conversation flow. To create an STT/TTS API key:Name your integration
Enter a descriptive name in the Name Integration field - e.g.
My Mobile App Speech Key.
| STT/TTS | What It Does |
|---|---|
| STT (Speech to Text) | Converts spoken audio into text - used to transcribe what callers say |
| TTS (Text to Speech) | Converts text into spoken audio - used to generate what your agent says |
IVR
The IVR integration connects your agent to a phone number through an Interactive Voice Response system. This is how you enable real inbound calling - customers call a phone number and your AI agent answers automatically. Use this when: You want customers to be able to call a real phone number and have your AI agent handle the conversation. To set up: Select IVR from the left sidebar, click IVR, then click Add Integration and follow the phone number configuration steps.Managing Existing Integrations
From the Integrations screen you can manage all active integrations:| Action | How |
|---|---|
| View all integrations | All active integrations are shown as cards on the main screen |
| Search | Use the search bar top right to find an integration by name |
| Edit an integration | Click the three dots menu on any card and select Edit |
| Delete an integration | Click the three dots menu on any card and select Delete |
Which Integration Should You Use?
| Your Goal | Integration to Use |
|---|---|
| Add a chat or voice widget to your website | Website |
| Connect your CRM or custom app to an agent | Agent API |
| Build a custom voice app using Valuez AI’s speech engine | STT/TTS API |
| Enable customers to call a phone number | IVR |
| Trigger agent conversations from an automation tool like Zapier | Agent API |
Related Pages
API Logs
Monitor all STT/TTS API calls - usage, latency, transcriptions, and audio files.
API Keys
Learn about API authentication and how to manage your keys securely.
Agents
Configure the agent you want to connect before setting up an integration.
Call Logs
Review all conversations that come through your integrations.