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Open APIs & Integrations → Integrations to connect Valuez to your phone system, code, and website. The connections table shows Icon | Integration Name | Provider | Created On | Actions for everything already configured. Select Add Integration and pick a category (All / API / IVR) to see only relevant options. If an option shows a Disabled message, your plan does not include it - the message names the missing capability.

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Connect phone calls (IVR)

Choose IVR / Phone Calls to link your telephony provider so inbound numbers route to agents and campaigns can dial out.
  • Complete the account SID, auth token, sender type, and phone number fields in the integration dialog.
  • IVR setup is locked on Basic and Free workspaces, and on plans with no inbound-number allowance - the page shows an upgrade message naming the limit.
  • After saving, buy or verify the number under Phone Numbers and place the five-call go-live sequence before publishing.
IVR credentials grant calling power over your workspace. Only the person responsible for workspace connections should enter or change them.

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Create an Agent API key

Choose Agent API to issue a key your code uses to call Valuez on behalf of an agent.
  • Name the key so its purpose is obvious, select the agent it may act on, and set the allowed capabilities and credit limit.
  • Key allowance depends on plan: 1 on Basic, 3 on Silver, 8 on Gold, 15 on Platinum.
  • Copy the key once at creation and store it securely - treat a leaked key as compromised and replace it immediately.
  • Developers continue in the Developer Guide; API call history appears under API Logs.

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Enable the Speech API (STT / TTS)

Choose STT / TTS API to obtain a speech key for direct transcription and synthesis calls outside voice agents.
  • Use the key with the Speech Playground examples to verify behavior before coding.
  • Speech access is plan-gated: workspaces without voice access see the option locked.
  • Usage from speech keys appears in Credit Usage and request history in API Logs.

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Add the website widget

Choose Website Integration to embed chat or voice on your site.
  1. Pick the modality (chat widget, popover, or voice mode) and appearance (colors, texts, avatar, position).
  2. Set behavior flags such as streaming text, dictation, voice output, and whether chat history with transcription is saved.
  3. List approved domains that may embed the widget - unlisted sites are rejected.
  4. Copy the installation script from the final step and add it to your site.
Test the widget on a staging domain first, then add the production domain to the approved list.

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What is not available yet

  • CRM integrations show Coming Soon and cannot be configured.
  • Webhooks are disabled in the current interface - do not plan automation around them until they are enabled.

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Resolve common issues

Manage phone numbers

Numbers behind the IVR setup.

Try the speech API

Test STT and TTS before coding.